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ChilliDB Admin Essentials: Custom Fields - Creating Sections (Advanced)
This article focuses on the functionality of the various fields and options available when creating a new section in the Custom Fields...
Jason Wilson
Nov 14, 20245 min read


ChilliDB Survey: A New Way to Manage Your Data
The best way to keep your database up to date is to have your clients update their own details through a ChilliDB Survey. With ChilliDB...
operations16
Mar 1, 20242 min read


Membership Module User Guide
This article will explain how to setup and use the Membership Module. We will create a non-paying Membership package and then step...
operations16
Mar 1, 20242 min read
Client Administration Set up
Before you begin using the Client Administration Module it is important to know the following: New client types are added using the...
operations16
Mar 1, 20241 min read


ChilliDB Admin Essentials: Roles, Tickets, and Users
Setting up users in ChilliDB is a 3 step process: 1) Create a role/roles to link to the user, and allocate the relevant permissions to...
operations16
Mar 1, 20245 min read


Creating and Maintaining Distribution Lists
ChilliDB users are able to utilise the Distribution Lists module to manage their communications with contacts/organisations with regards...
operations16
Mar 1, 20246 min read
Saving, Replacing or Uploading a Report into ChilliDB
ChilliDB allows you to save an existing Report File as a template which you can then either edit in Crystal Reports yourself, or attach...
operations16
Mar 1, 20242 min read


User Guide to Sending Emails from ChilliDB
This guide will cover how you can quickly send emails to your contacts in ChilliDB. The first thing you need to is make sure your contact...
operations16
Mar 1, 20241 min read


Creating and Searching for Notes
The Notes module in ChilliDB allows a user to create and save a note against a contact or organisation’s name. As well as basic details,...
operations16
Mar 1, 20242 min read
Creating Contacts without an Organisation
If most of your clients are individuals, it is possible to speed up the contact creation process by making the 'Organisation(s):' field...
operations16
Mar 1, 20241 min read


Creating and Maintaining Events in ChilliDB
ChilliDB’s Events module enables users to create events for staff and clients. It features multiple functions that allow users to manage...
nmonds
Mar 1, 20246 min read


Submission, Save & Review Options
This collection of options controls how a survey will operated and how it will be submitted: Allow Survey to be Saved & Continued: This...
operations16
Feb 29, 20241 min read


Automatic Subscriptions Using Distribution List Subscription Rules
All distribution lists that are not system managed have access to a subscription rules tab, this tab allows you to set up some conditions...
operations16
Feb 28, 20242 min read


Create Membership Package
1. Navigate to the Add Membership screen, available from the Membership menu, and select Create 2. We will enter full for...
operations16
Feb 27, 20241 min read


Event Search
Once an event has been created, it can be easily located again for editing/maintenance purposes by navigating to the Events main menu...
operations16
Feb 27, 20241 min read
Configuring SMS in ChilliDB
ChilliDB allows you to easily send SMS messages to your contacts by either clicking on their mobile phones numbers or adding their mobile...
operations16
Feb 27, 20241 min read


Notifications - Sender Options
These options allow users to define how notifications will be sent to their survey respondents. Notifications can be manual or automatic...
operations16
Feb 26, 20241 min read
Distribution Lists: The Effect of Expiring A Contact - FAQ
Q: When contacts are expired, does it automatically remove them from a distribution list? A: When a contact is expired all records...
operations16
Feb 25, 20241 min read


Is Your Client Survey Data Secure or Being Mined?
We have known for some time, and in fact it was admitted by the US government this year that data stored on servers in that country can...
operations16
Feb 24, 20242 min read


How to Export your Contacts
Contacts can be exported from any contact listing such as search results or the Organisation page Contacts tab. To perform an action you...
operations16
Feb 24, 20241 min read
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