Utilities

Welcome to ChilliDB support articles. This section is a walkthrough of everything under the ChilliDB utilities module.

Distribution Lists

ChilliDB users are able to utilise the Distribution Lists module to manage their communications with contacts/organisations with regards...

All distribution lists that are not system managed have access to a subscription rules tab, this tab allows you to set up some conditions...

Q: When contacts are expired, does it automatically remove them from a distribution list? A: When a contact is expired all records...

With Mailchimp integration you can create distribution lists that are synced between ChilliDB and Mailchimp. You can even turn...

For your convenience, It is possible to set a default value for the 'available in distribution list' checkbox when adding a communication...

What is the difference between Groups and Distribution Lists? Distribution lists allow the management of sets of email addresses for...

Use Quick Links to access your internal/external links faster. You can create Quick Links for website addresses, intranet links,...

To speed up the note creation process, users with the note manager ticket can create note templates. When creating a note with the note...

Message templates are used to quickly reuse common emails and maintain consistency with your email structure. Email tokens across...

Visit our HelpDesk