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Setting up Contact and Note Sensitivity
1 Introduction Via an example set of business requirements, this whitepaper provides guidance on how to use the ChilliDB Sensitivity...
operations16
Feb 24, 20244 min read


Staff Notification Options
These options allow users to define notifications for their staff so they can be notified of any completed surveys. When the box is...
operations16
Feb 23, 20241 min read
Mailchimp Integration with ChilliDB
With Mailchimp integration you can create distribution lists that are synced between ChilliDB and Mailchimp. You can even turn...
operations16
Feb 22, 20242 min read


Add Members
You are now ready to add members to your membership package. You will arrive here after creating a membership package or from selecting...
operations16
Feb 21, 20242 min read
What does the ... mean on the Note Search?
The Note Search rolls up information to the Note level by default. This means that if a Note is created against more than one...
operations16
Feb 21, 20241 min read
Contact Roles
Contact Roles allow you to specify information about a Contact at and Organisation at a point in time. The information held in there may...
operations16
Feb 21, 20241 min read


Responder Notification Options
These options allow the use of ChilliDB message templates to send notifications to survey responders: Notify Responder On Save/Completion:...
operations16
Feb 20, 20241 min read
Setting a Default Value For Availability in Distribution Lists When Adding a Communication Type
For your convenience, It is possible to set a default value for the 'available in distribution list' checkbox when adding a communication...
operations16
Feb 19, 20241 min read
Bulk Updating Role Access to Contacts and Notes
The role access is controlled by the sensitivity settings, which are bulk updated by going to the "Contact Categorisation" and "Note...
operations16
Feb 18, 20241 min read
Bulk Updating Role Access to Contacts and Notes
The role access is controlled by the sensitivity settings, which are bulk updated by going to the "Contact Categorisation" and "Note...
operations16
Feb 18, 20241 min read


Adding Sections and Questions to Surveys
Creating Headings and Text Content After setting up the basics of a survey in 'Create Survey' , the next step is to design the layout and...
operations16
Feb 17, 202412 min read
Groups Vs Distribution Lists
What is the difference between Groups and Distribution Lists? Distribution lists allow the management of sets of email addresses for...
operations16
Feb 16, 20241 min read


Using the Actions Menu to Interact with Your Memberships List
Once a membership package has been created, it can be accessed by navigating to the Memberships main menu item and selecting 'Maintain'...
operations16
Feb 15, 20241 min read


Information displayed in tooltips for Staff Tracking and Last
Accessed links Tooltips accessed via the last accessed and staff tracking panel provide a quick way to view key information and create...
operations16
Feb 15, 20242 min read


Automatic Membership Cancellation
Maintaining memberships can be difficult, especially if they contain lots of members. To make it easier to keep track of current members...
operations16
Feb 14, 20241 min read


Previewing Surveys
Whilst building the survey layout and questions, it is possible to preview a survey before publishing it/sending invitations to...
operations16
Feb 14, 20241 min read


Membership Distribution Lists
If you chose to automatically generate Distribution Lists for your Membership Package you can then send electronic communications such as...
operations16
Feb 11, 20241 min read


operations16
Feb 11, 20240 min read
System Managed Distribution Lists
Some Distribution Lists are system managed and not able to be managed by users to protect their integrity. This is the case for those...
operations16
Feb 8, 20241 min read


Sending Survey Invitations
ChilliDB surveys can be implemented in several ways - they can be sent to a contact or organisation to fill out; they can be filled out...
nmonds
Feb 8, 20244 min read
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