Sending Emails to Recipients with the Same Email Address

You may encounter scenarios where you are emailing recipients who share the same email address. The way this is handled depends on whether mail merge tokens are used in the email or not.



Mail Merge Tokens are Used


The email is sent out to each recipient as the email content may differ for each one.




Mail Merge Tokens are not Used


Only one email sent to each unique email address.

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This article is intended for system administrators. Please follow the instructions below so emails sent from ChilliDB can be received ChilliDB can send emails to your clients. To achieve this you need