Navigate to the Process Configuration Maintenance screen

Process Configurations provide a way of grouping together Process Definitions. They define the Process Type, Case Workers, Case Manager, Case Identification options, Custom Activity Status’ and Colours and Working Hours. This task would normally be completed by the Case Manager.


Note: This step is after you create a new case categorisation


- Click on Case Management - Process Configuration - Manage

- Add the details you require to the form & click ‘Save’.


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