Declining the case (as a case worker)

Apr 22, 20221 min read

The new referred Case Worker will receive an Alert regarding this case referral. They will have to Accept or Decline this Case.

- Log-in as the Case Worker the case has been referred to.

- Check the alert notification for the case referral alert.

- Choose ‘Decline’ from the Actions menu and enter a Reason in the box. Then click ‘Confirm’.

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