top of page

Declining the case (as a case worker)

The new referred Case Worker will receive an Alert regarding this case referral. They will have to Accept or Decline this Case.


- Log-in as the Case Worker the case has been referred to.

- Check the alert notification for the case referral alert.

- Choose ‘Decline’ from the Actions menu and enter a Reason in the box. Then click ‘Confirm’.

16 views0 comments

Recent Posts

See All

Searching is now easier and more versatile than ever with the updated ChilliDB search pages for various modules, including Contacts, Organisations, and Notes. This includes the ability to build search

To practice creating a case as a Case Worker, log-in as such and then follow these steps: - Navigate to Case Management - Case - Create. - Select type and client for the case. - Assign the case to you

bottom of page