Find results and Responses - Surveys

Responses


You can choose to search, and view responses entered in Surveys at any time by navigating to More menu > Surveys > Search Responses. To filter the response results to a particular Survey, you can specify the Survey name in your search. Responses can also be seen from the Responses tab on the Survey display screen.


From the search grid you are able to Print any of the Survey responses. You can also Delete any of the Survey responses if they were submitted in error if you wish to exclude them from reporting and analysis.


Continuing a Survey Response


Depending on the setup of your Survey, if you configured the Survey to be Saved and Continued, then you can simply save partial Surveys Response at any time, and only submit it later when the form is complete. Survey Responses in all parts of the system can be Continued. So in other words, you can Continue a Survey from Contacts, Organisations, Case Management, Client Administration and the Survey module itself. To Continue the Survey Response, you choose the checkbox for that Survey Response and then access the Actions menu for the tab, and choose Continue.


The Survey Response will open, with all of the information entered previously, allowing you to complete the Survey and Submit it. You can identify a Survey which is submitted by looking at the Completed date and time on the Survey tab in Contacts, Organisations, Client Administration and Case Management, and on the Responses tab of the Survey module itself.


Un-submitting a Survey Response


The ability to un-submit a Survey response in an important quality assurance function. If your Survey has been locked from allowing re-submission by participants, it will be displayed as such in the “Submission, Save & Review Options” of the Survey screen.


If, after receiving a Survey response you notice a data quality error in the response you can un-submit the Survey for editing before resubmitting it.


Steps to Un-submit a Survey response is as follows:


1. In the “Survey Response List” on the Responses tab, click the checkbox to select the Survey response you wish to un-submit.


2. Select Actions > Un- Submit

3. A notification will inform you that the Response has been unsubmitted. -up box will display the following message.

4. The Survey response is now unsubmitted and the Completed column will be empty.


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